Ethical Global Outsourcing & Offshore Delivery
Capability Expansion | Zero Compromise | 100% Strategic Control.
Not just cost-saving—scalable growth with built-in resilience.
We co-pilot high-performance outsourcing for mission-critical functions through robust, SLA-governed delivery centres in India and the Philippines—built on ethics, transparency, and precision.
Global outsourcing has entered a new era—where value lies not in cutting costs alone, but in unlocking high-skill capabilities, managing risk, and ensuring compliance at every level.
At Nistula Business Solution, we redefine offshore delivery with a quantum leap in governance, talent, and control. With operational hubs in India and the Philippines—two of the world’s most trusted outsourcing ecosystems—we deliver intelligent outsourcing models tailored to enterprise strategy.
Unlike traditional BPO vendors, we co-create operating frameworks with client-side leadership, ensuring continuity, knowledge retention, and outcome ownership. Whether you’re restructuring a legacy delivery model or building offshore capabilities from the ground up, we provide a compliant, agile, and culturally aligned ecosystem.
Core Service Components
SLA-Driven Knowledge Process Outsourcing (KPO)
Outsource high-complexity processes—research, data analytics, content, legal, and more—without losing strategic oversight. We co-own KPIs and deliver on defined impact milestones.
Finance & HR Shared Services
Automate and manage finance and HR back-office operations with zero compromise on compliance, data protection, or accuracy. From payroll to FP&A to onboarding—we handle it all.
CX & Intelligent Contact Centre Solutions
Deliver consistent, multilingual, omnichannel customer experiences. Our AI-augmented contact centres combine human empathy with machine precision, custom-aligned to your brand ethos.
Offshore Team Structuring & Governance
Build dedicated offshore teams that operate as extensions of your HQ. We embed governance frameworks that include escalation protocols, compliance reviews, and transparent performance tracking.
IP-Safe Managed Delivery Environments
Intellectual property protection is not negotiable. Our delivery centres are secured by legal, infrastructural, and process firewalls that guarantee IP sanctity across all touchpoints.
Strategic Outcomes
40–60% operational cost efficiencies with zero quality dilution
Access to multi-domain talent across finance, analytics, customer service, and tech
Full visibility and control via real-time delivery dashboards
GDPR, HIPAA, and ISO27001-aligned compliance structures
Business continuity assured through hybrid resourcing models
🌍 Best For:
BPO Heads • Delivery Directors • CFOs & Controllers • Private Equity Portfolio Companies
Chief Transformation Officers • Digital COEs • Global Expansion Teams
Why NBS Is the Right Offshore Partner
We’re not an outsourcing vendor—we’re a quantum-grade capability partner. With over 150 clients across 18 countries, including engagements with Siemens, Tech Mahindra, and Cognizant, we bring decades of proven credibility, deep process architecture, and stakeholder-aligned delivery models.
We don’t offload problems. We co-create solutions.
🔒 Ethical. Strategic. Scalable.
We operate at the intersection of trust, transparency, and transformation. Our offshore teams aren’t just operational units—they are IP-safe, mission-aligned engines of long-term growth.
✳️ Ready to Build Your Offshore Centre of Excellence?
Let’s structure a delivery model that expands your capabilities—not your risk.